Privacy Policy for JacketNova

Effective Date: September 9, 2025

At JacketNova your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.jacketnova.com or purchase products from us. By using our website, you are agreeing to the practices described below. Please read this policy carefully to understand how your information is handled.

1. Information We Collect

When you interact with our website, create an account, or place an order, we may collect both personal and non-personal information.

Personal Identifiable Information (PII):
This is information that can identify you as an individual, such as your name, email address, phone number, shipping and billing address, and payment details (such as credit or debit card information).

Non-Personal Information:
This includes technical data such as your IP address, browser type, device type, operating system, website usage statistics, and information collected through cookies, pixels, and other tracking technologies. This information does not directly identify you but helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect for several purposes that help us operate our business and serve you better:

• Order Processing: Your personal details are used to complete your transactions, process payments, deliver products, and handle returns or refunds.

• Communication: We use your contact information to send you order confirmations, shipping updates, and respond to customer service requests. With your consent, we may also send newsletters, promotional offers, and updates about JacketNova products and services.

• Improving Website Experience: Non-personal information helps us analyze user behavior, identify technical issues, and optimize website performance.

• Marketing and Personalization: If you choose to receive marketing communications, we may send personalized promotions, offers, and product recommendations based on your interests and previous activity.

• Fraud Prevention and Security: We use your information to detect and prevent fraud, unauthorized transactions, and to safeguard your account.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information under the following circumstances:

• Service Providers: Trusted third-party companies may access your data to help us with essential services such as payment processing, shipping, email distribution, and website management. These providers are only authorized to use your information for specific business purposes.

• Legal Obligations: We may disclose your information if required by law, in response to court orders, government requests, or other legal processes.

• Business Transfers: If JacketNova undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help remember your preferences, keep you logged in, and improve site performance. We may also use tracking technologies such as pixels and web beacons to analyze traffic and measure the effectiveness of our marketing campaigns.

You can choose to disable cookies through your browser settings. However, please note that certain website features may not work properly if cookies are turned off.

5. Data Security

We take strong precautions to protect your personal information. This includes encryption, secure servers, firewalls, and restricted access to data. While we strive to keep your information secure, it is important to understand that no online transmission or storage method can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, especially if you are a resident of California under the California Consumer Privacy Act (CCPA/CPRA), you may have specific rights related to your personal information. These rights include:

• The right to access the personal information we hold about you.

• The right to request corrections if any information is inaccurate.

• The right to request deletion of your personal information, subject to legal or contractual requirements.

• The right to opt out of receiving marketing emails by clicking “unsubscribe” in our emails or contacting us directly.

• The right to control your cookie preferences through your browser settings.

• California residents may also request that their personal information is not shared for advertising purposes (“Do Not Sell or Share My Information”). Please note that JacketNova does not sell personal information.

If you wish to exercise any of these rights, please reach out to us using the contact details provided below.

7. Data Retention

We keep your personal information only for as long as necessary to complete the purposes outlined in this Privacy Policy. This includes fulfilling orders, complying with legal obligations, resolving disputes, and enforcing agreements. When the data is no longer required, it will be securely deleted or anonymized.

8. Third-Party Services

We may use third-party services such as payment gateways, shipping companies, and analytics providers. These companies may collect and process personal data according to their own privacy policies. We encourage you to review their policies to understand how your information is managed.

9. Children’s Privacy

JacketNova does not knowingly collect information from children under the age of 13. Our website and services are intended for adults. If we discover that we have inadvertently collected personal information from a child under 13, we will delete it immediately.

10. Updates to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in business operations, technology, or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to check this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you may contact us using the information below:

Business Name: Jacket Nova
Email: sales@jacketnova.com
Phone: +1 (815) 517-2451
Address: 21326 W Edison Lane, Plainfield, Illinois 60544, USA