Effective Date: 09/08/2026
Website: Jacket Nova (https://www.jacketnova.com)
1. Overview
At Jacket Nova, we aim to deliver your orders safely and efficiently using trusted international logistics partners.
We currently ship worldwide to most countries.
2. Shipping Coverage
We offer Free Standard Shipping on all orders to the United Kingdom, United State and Internationally. No hidden shipping charges or handling fees are applied at checkout.
3. Order Processing Time
- All orders are processed within 2–4 business days after confirmation
- Orders are not processed on weekends or public holidays
4. Delivery Time
United Kingdom (UK) Delivery Time
- Handling / Processing Time: 1–3 business days
- Transit Time: 4–8 business days
- Total Estimated Delivery Time: 5–11 business days
2. United States (US) & Global Delivery Time
- Handling / Processing Time: 1–3 business days
- Transit Time: 4–8 business days
- Total Estimated Delivery Time: 5–11 business days
Order Cut-Off Time: 5:00 PM (GMT)
Business Days: Monday – Saturday (Excluding Sundays & Public Holidays)
5. Shipping Partners
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and carrier details (DHL, FedEx and Skynet). You can also track your order on our Track Your Order page.
6. Order Tracking
Once your order is shipped:
- A tracking number will be provided via email
- You can track your shipment using the carrier’s website
7. Customs, Duties & Taxes
- International orders may be subject to customs duties or import taxes
- These charges are the responsibility of the customer
- Jacket Nova is not responsible for delays caused by customs clearance
8. Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Customs processing
- Courier service delays
- Weather conditions or unforeseen events
9. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Lost shipments due to incorrect address
- Delivery failures caused by incomplete information
10. Failed Delivery
If a delivery attempt fails due to customer unavailability:
- The courier may attempt redelivery
- Additional shipping charges may apply
11. Business Information
Jacket Nova is an online store offering fashion apparel and leather jackets.
For customer support, you can contact us at:
- Email: sales@jacketnova.com
- Phone: +44 7473956403
- Location: Mckenzee Valentin 525 Manchester Road Bury BL9 9SH United Kingdom
12. Contact Us
If you have any questions about this Shipping & Delivery Policy, please contact us.
Jacket Nova Support Team
Email: sales@jacketnova.com
Phone: +44 7473956403
